At Nexgen Surfaces, we are committed to protecting the privacy of our customers' personal information. This privacy report outlines the measures we take to safeguard the personal data we collect and process.
- Types of personal data collected: We may collect personal information such as name, address, email address, phone number, payment information, and other details necessary to provide our services.
- Purpose of data collection: We collect personal data to provide our customers with high-quality tile installation services, and to facilitate communication and customer support. We may also analyze user behavior to improve our services and customer experience.
- Data retention policies: We retain personal data only for as long as necessary to fulfill the purposes for which it was collected. When personal data is no longer needed, we securely delete or anonymize it.
- Data protection measures: We implement appropriate technical and organizational measures to protect personal data from unauthorized access, theft, or loss. This includes using encryption, firewalls, access controls, and training our employees on data protection best practices.
- Data sharing and disclosure: We do not share personal data with third parties, except as necessary to fulfill our services or as required by law. When we do share personal data, we ensure that appropriate safeguards are in place to protect it.
- User rights: We respect the rights of our customers with respect to their personal data, including the right to access, correct, or delete their data. We also provide options for customers to control the types of communications they receive from us.
- Compliance with laws and regulations: We are committed to complying with all applicable laws and regulations related to the collection, processing, and protection of personal data, including the GDPR and the CCPA.
- Cookies and tracking technologies: We may use cookies and other tracking technologies to collect information about our website visitors, such as IP address, browser type, and operating system. This information is used to improve our website functionality and user experience. We do not use cookies or tracking technologies to collect personal data without your consent.
- Children's privacy: We do not knowingly collect personal data from children under the age of 13. If we become aware that we have collected personal data from a child under 13, we will take steps to delete the data as soon as possible.
- Data breach notification: In the event of a data breach that affects personal data, we will promptly notify affected individuals and relevant authorities in accordance with applicable laws and regulations.
- Changes to this privacy report: We may update this privacy report from time to time to reflect changes in our privacy practices or legal requirements. Any changes to this privacy report will be posted on our website, and we encourage you to review it periodically.
At Nexgen Surfaces, we are committed to protecting the privacy and security of our customers' personal information. We are dedicated to ensuring that our privacy practices are transparent, fair, and consistent with applicable laws and regulations. If you have any questions or concerns about our privacy practices, please contact us at privacy@nexgensurfaces.com.